What is included in Schylva implementation?+
Standard onboarding, initial school configuration, initial data migration, staff training and ongoing product support are included. The school-specific written implementation scope confirms the launch scope, owners, migration details, validation checks, training arrangement, timing and enrolled-school support route.
How long does school ERP implementation take?+
There is no universal implementation duration. Timing depends on the school’s size, preparation and source-information readiness, configuration breadth, agreed rollout scope, dependency turnaround and school decisions. The school-specific written implementation scope confirms the timing and go-live plan.
Do all Schylva modules need to go live at the same time?+
No. Schylva’s complete approved launch feature set is available at product launch, while each school can prioritise the modules and role workflows in its written implementation plan. The sequence and readiness checks are agreed with the school before live use.
Will Schylva migrate our existing school data?+
Yes. Initial data migration is included. The records in scope, formats, method, rounds, validation steps and timing are confirmed in the school’s written implementation plan. Representative migrated records are reviewed with the school before live use.
What should our school prepare before implementation?+
Prepare the academic year, board context, classes and sections, people and guardian relationships, roles and accounts, relevant configuration and priority launch workflows. Identify a school decision-maker, source-information owner and operational contacts. Provide records only through the implementation route agreed with Schylva; demo and quote forms are not intended for student records or confidential school data.
Who should own the rollout inside the school?+
The school should nominate a decision-maker, a source-information owner and the operational contacts needed for the agreed workflows. Schylva configures and guides the rollout, while the school reviews its structure, provides required decisions and confirms readiness for live use.
Is staff training included?+
Yes. Staff training is included. Session count, duration, participants and delivery method are confirmed in the school’s written implementation scope.
Can board-specific report cards and grading rules be configured?+
Yes. Schylva supports board-specific report-card formats and configurable grading scales for CBSE, ICSE and State Board school requirements. The school’s exact academic structure and reporting rules are reviewed during implementation.
How do the iOS and Android apps fit into rollout?+
Complete administrator, teacher, parent and student experiences across web, iOS and Android are coming at launch with the complete approved launch feature set. The relevant role and access paths are reviewed as part of the school-specific rollout scope.
What support is available after go-live?+
Ongoing product support is included. Support operates Monday–Friday, 10:00 AM–6:00 PM IST, excluding public holidays, with a target of resolving product issues within 24–48 working hours. Additional time may be required when resolution depends on a third-party service, information or action from the school, or circumstances outside Schylva’s reasonable control. Enrolled schools receive their dedicated support route during onboarding.
Does starting implementation secure the introductory offer?+
No. Completing a demo, requesting a quote or starting an implementation discussion does not qualify a school. Qualification requires completed school-account activation by 31 March 2027 at 11:59 PM IST.
