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Find your school’s Skyva portal

Your school’s portal is separate from this Help Centre. Use the address shared by your school rather than assuming every school signs in at the same link.

For Parent · Teacher · Student · Administrator

On this page

Before you begin

  • A portal link supplied by your school.
  • The role you use at school: Parent, Teacher, Student or Administrator.

2. Check the school identity

Before entering any details, compare the school name and logo with the school you intend to access. If they do not match, stop and confirm the address.

Demo data · Web reference

Edugenie demonstration school entry screen with Parent selected and an empty mobile-number field.Enlarge screenshot
Desktop web · captured 30 September 2026. Check the school identity above the blank sign-in form. SMS delivery and expiry wording visible in this historical image are not verified service commitments.

3. Check your intended role

The example entry screen presents Parent, Teacher, Student and Admin choices. Choose the role supplied by your school. Do not use a different role to try to access someone else’s information.

On a phone, the same example presents the role choices above the mobile-number field. This is the responsive website, not a native app.

Demo data · Web reference

Mobile-web demonstration entry screen with the school name, four role choices and an empty mobile-number field.Enlarge screenshot
Mobile web · Parent entry example. Native Android and iOS instructions are not covered by this guide.

Before you continue to sign in

You should now recognise the intended school’s entry page and your authorised role. This guide stops before authentication.

The portal and dashboard orientation guide shows how to recognise your role and account after entry. Contact your school if you cannot obtain access. Never include a verification code in a support request.

If the link looks wrong

Do not enter your details on an unexpected school page. Recheck the supplied address with your school through a channel you already trust. Browser security warnings should not be bypassed.

Keep exploring

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